VaultCord Security Incidents
One VaultCord customer reported that someone got hold of their VaultCord bot token and used it to wreck their Discord server (https://archive.is/qCLY0). VaultCord also published an announcement...
VaultCord’s Slow or Missing Support
VaultCord customers often wait days for a response from support (https://archive.is/qedby). One VaultCord user said they were ignored for an entire month, even after reaching out to multiple...
VaultCord’s Hidden Free Plan Limits
VaultCord has restrictions on its free plan that it doesn’t disclose upfront. One VaultCord user saw a message saying free users can only pull to the same Discord server once every three days and...
VaultCord’s Contradictory Statements on Customer Emails
When asked how VaultCord stores customer emails in its database, mak said VaultCord doesn’t store them. He said emails are only sent in verification logs when the customer has both “View emails” and...
VaultCord’s Forced Watermark
VaultCord adds a watermark to its users’ servers reading “Powered by https://vaultcord.com/, Discord member restore & server backup bot.” When VaultCord users asked why (https://archive.is/YkeLC,...
VaultCord Going Back on Its Founding Promises
When VaultCord was first announced, mak described it as a full-featured version of RestoreCord, which he founded in 2020 and sold in 2022. He promised VaultCord would take member security seriously,...
VaultCord’s Rising Prices
In an August 17, 2023 announcement, VaultCord said its prices would likely be €19.99 and €39.99 per year, with a 40% launch discount (https://archive.is/lUpys). A little over two years later,...
VaultCord’s Unfulfilled Dashboard Redesign
On March 9, 2024, VaultCord announced it would “ASAP” pay a professional developer to improve its dashboard, calling it the most common request from VaultCord users (https://archive.is/0Ksge)....
VaultCord Removing the Unlink Option
VaultCord once advertised that it let members unlink or unauthorize “with ease.” A few months later, VaultCord removed that option. Mak said he was “going to remove unlink button”...
VaultCord’s Owner Encouraging Improper DMCA Claims
VaultCord’s owner, mak (William Nelson), told VaultCord users to file DMCA takedown notices with Cloudflare against a URL. His reasoning was that the site would be taken down because the original Lua...